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Evidence-Based Resource Summary

Strength of Evidence: 
4 out of 4
4 out of 4
Year Published: 

Vaccination Programs: Client Reminder and Recall Systems

Description of Resource: 
The Community Preventive Services Task Force recommends client reminder and recall interventions to increase vaccination rates: in children, adolescents and adults, in a range of settings and populations, when applied at different levels of scale—from individual practice settings to entire communities, across a range of intervention characteristics (e.g., reminder or recall, content, theoretical basis and method of delivery), and whether used alone or with additional components. Client reminder and recall interventions are used to remind members of a target population that vaccinations are due (reminders) or late (recall). Reminders and recalls differ in content and are delivered by various methods—telephone, letter, postcard, text messages, or other. Most reminder and recall notices are tailored for individual clients, and many are accompanied by educational messages about the importance of vaccination.

Evidence-Based Resource Details

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Developed By: 
Community Preventive Services Task Force
Developer Type: 
Non-Federal Government
Healthy People 2020 Topic Area(s): 
Immunization and Infectious Diseases
Public Health Infrastructure
Healthy People 2020 Objectives: 
Resource Type: 
Systematic Review
Community Preventive Services Task Force. Vaccination Programs: Client Reminder and Recall Systems [Internet]. 2016 Apr [cited 2017 June 20]. Available from: