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Evidence-Based Resource Summary

Strength of Evidence: 
4 out of 4
4 out of 4
Year Published: 

Parents' and Informal Caregivers' Views and Experiences of Communication About Routine Childhood Vaccination

Description of Resource: 
Childhood vaccination is an effective way of preventing serious childhood illnesses. However, many children do not receive all of the recommended immunizations. This systematic review explored how parents experience communication about vaccination for children under age 6. This review identified 38 qualitative studies from high-income countries and explored parents' perceptions of vaccine communication. In general, parents wanted more information than they were getting. For some parents, a lack of information led to worry and regret about their vaccination decision. Parents wanted balanced information about both the benefits and risks of vaccination, and wanted this information before each vaccination appointment. Poor communication and negative relationships with health care workers sometimes impacted vaccination decisions. Parents generally found it difficult to find information that they felt was unbiased, balanced, and trustworthy. Planners should consider the timing for making vaccination information available to parents, the settings where information is available, the provision of impartial and clear information tailored to parental needs, and parents' perceptions of health workers and the information provided.

Evidence-Based Resource Details

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Developed By: 
Cochrane Review
Developer Type: 
Non-Federal Government
Healthy People 2020 Topic Area(s): 
Immunization and Infectious Diseases
Healthy People 2020 Objectives: 
Resource Type: 
Systematic Review
Ames HMR, Glenton C, Lewin S. Parents' and informal caregivers' views and experiences of communication about routine childhood vaccination: a synthesis of qualitative evidence. Cochrane Database Syst Rev [Internet]. 2017 [cited 2018 Jan 23];(2). Art. No.: CD011787. doi: 10.1002/14651858.CD011787.pub2. Available from: